Insurance should be there when you need it. Upon submitting a claim you will have immediate access to Coalition's experienced and committed team of security and incident response experts, supported by a global network of partners (including lawyers, forensics experts, crisis management experts, among others) to help get your business back up and running again.
In addition to the technical assistance provided by Coalition, a claims adjuster will be assigned to your claim, and will contact you within one (1) business day of claim submission. Coverage of your claim will be based upon an assessment of all of the information available. Following this assessment we will share with you as soon as possible a coverage letter highlighting, in plain english, the benefits afforded by your policy with Coalition.
Unlike other insurance carriers, Coalition's carrier partners do not send general reservation of rights letters. You will only receive a specific notice of reservation when absolutely necessary. You will also never receive a coverage letter without first receiving the opportunity to speak with a human being. While we pride ourselves on automation and convenience, there is no substitute for an opportunity to ask questions, provide information, and to discuss the coverage of your policy with an expert!